Subject: Re: Tech Support Candidate - Harshita jindal Harshita
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 12 Aug 2020 03:39:17 -0700 (MST)

Hi Ma'am, 

her Spoken was good, she is doing work from home for the last 2 years as a Customer service executive. But having a technical experience too. 
Her Current Salary is 24000/- basic but she is earning huge incentives. 
Expecting 40k 
Can travel by own 
She has to serve a notice period of 1 month but that can be negotiated if she proof herself ill. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 11 Aug, 2020, at 20:48, Deeksha Dadu <[email-masked]> wrote: 

First round for EPOS 

From: Harshita jindal Harshita < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 10 August 2020 at 10:51 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Harshita jindal Harshita 

	

	
	
			Tech Support Test 
		
	Name 	Harshita jindal Harshita 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 8791077221 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Sector 143 noida 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Amazon 	Virtual customer associate 	NA 	23000 
Previous Employer 1 	Infosys 	System engineer 	July 2017 	23500 
Previous Employer 2 				
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First of all I will read and check the error code i got ,Then I will see if my computer is properly connected to the internet or not and work around it. 
	What according to you is difference between Bluetooth and Wifi? 	Bluetooth can be used to transfer the data in a short range between two devices and wifi on the other hand connects the internet to the device. 
	What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Good customer service is just listening to the customers problem and giving them the solution to it. 
and Great customer service is listening to the customers issues and guiding them to resolve the issue along with giving the solution to them. 
	What according to you makes you a good candidate for customer service or technical support job? 	Having the experience and abilities to understand the customers better 

Never leaving the job half done. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4