Subject: Re: Tech Support Candidate - Vikram Das
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 12 Aug 2020 00:04:30 -0700 (MST)

His spoken English is very poor. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 11 Aug, 2020, at 20:47, Deeksha Dadu <[email-masked]> wrote: 

First round for EPOS, if good, arrange interview with Pritish 

From: Vikram Das < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 10 August 2020 at 10:56 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Vikram Das 

	

	
	
			Tech Support Test 
		
	Name 	Vikram Das 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(0) 7838969994 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Yamuna vihar 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Bpit 	System engineer 	Na 	25000 
Previous Employer 1 	Drdo 	Srf 	31 july 2007 	12000 
Previous Employer 2 	Hp 	Tse 	April 2005 	11000 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Steps followed will be in this order 
1. Check if internet is working in the computer 
2. Firewall is not blocking the website 
3. If any additional software is required such as dot net framework or jdk 
4. You have the required permissions to access 
	What according to you is difference between Bluetooth and Wifi? 	Bluetooth is a short range communication medium and offers slow speed for general home purpose while wifi is high speed internet access medium for both home and office alike. 
Wifi is more secured and versatile than Bluetooth. 
	What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Good is when we are able to rectify the faults according to the standards set by the organization but great is when we are able to satisfy the customer and be able to convince them about our knowledge 
	What according to you makes you a good candidate for customer service or technical support job? 	Technical expertise along with customers interaction skills make me an ideal candidate for this position and I have been working in this field in a previous company thus having the requisite knowledge about how the process is followed makes me an ideal choice for this post 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5