Subject: FW: Tech Support Candidate - kaushlendra kaushlendra
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 11 Aug 2020 10:08:08 +0000

First round for mumzworld, no tech

From: kaushlendra kaushlendra <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 11 August 2020 at 1:18 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - kaushlendra kaushlendra

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    kaushlendra kaushlendra
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (201303) 9354950894
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      noida
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        flyrobe customer service        30 march        18000
Previous Employer 1     NA      NA      NA      NA
Previous Employer 2     NA      NA      NA      NA
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Steps
1. Run a thorough virus scan
2. Update your software
3. Cut down on the bloat
4. Test your Wi-Fi connection
5. Reinstall the operating system
What according to you is difference between Bluetooth and Wifi? Bluetooth allows for short-range data transfer between devices. As an example , it is commonly employed in headsets for mobile phones , enabling hands-free phone use . Wi-Fi, on the other hand,allows devices to connect to the Internet
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   -Good customer service is something not beyond customer imaginations . While great customer service is something going beyond customers imaginations.

- Good customer service means that having good communication skills,soft attitude , Great customer service tells about the smart communication, problem solving and make the customer satisfy
What according to you makes you a good candidate for customer service or technical support job? i have a positive and friendly attitude that makes a good first impression and leaves a lasting one . i am a fast learner and I hate to disappoint. I am enthusiastic and friendly which means i have the perfect demeanour to speak with customers and make them feel at ease
On a scale of 1 - 5 please rate your fluency in spoken English  5