Subject: Fwd: LSM Joining Case Test - Ashish Rawat
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>, Ashwinee Latchayya <[email-masked]>
Date: Thu, 6 Aug 2020 07:27:40 -0700 (MST)

Hi Ma'am/ Ash, 

Please check this test for Customer Support. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 6 Aug, 2020, at 15:22, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	Ashish Rawat 
E-mail 	[email-masked] 
Phone Number 	(91) 8287276799 
Which blurb would you select? 	Blurb 1 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	Because Blurb 1 includes a crisp representation of the working cycle of the seller and the event organiser along with the authentication of the address, email alert and polite closings. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Good customer service means meeting customers expectations and this leads to a secured customer base, but sometimes customers had something more in there mind in terms of getting service. However, great customer service is something going beyond customers imaginations and getting that “ Wow “ factor inside the customer. It's an act which makes a customer amaze and builds brand loyalty. 	

	
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