Subject: Re: LSM Joining Case Test - Gautam Kher
From: Gautam Kher <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 6 Aug 2020 08:27:21 -0400

| | LSM Joining Case Test

Name | Gautam Kher
E-mail | [email-masked]
Phone Number | (+91) 9836800373
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Blurb 2 has validated and also explained the customer properly the ways to take the print of the ticket.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The main difference between providing “good” customer service and delivering “great” customer service is that, in the former, you are probably only barely keeping your customers satisfied; while in the latter, you are not only keeping them satisfied you are also keeping them loyal

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