Subject: Re: LSM Joining Case Test - Anshul Thapliyal Anshul
From: Anshul Thapliyal Anshul <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 6 Aug 2020 08:01:39 -0400

LSM Joining Case
Test

Name

Anshul
Thapliyal Anshul

E-mail

[email-masked]

Phone Number

(201001) 9773822048

Which blurb would
you select?

Blurb 2

Please advise why you
would select this blurb and if you would add any information tothe blurb
selected. If you would amend the blurb, please write the
additionalsentences.

The only reason I am choosing blurb 2 is
because it's reasonable now a days to provide wIth an option to access the
virtual ticket in addition with the physical ticket only because preassuming the
probability that someone might not access the physical ticket due to any
unforseen circumstances . However the chance of that being very low this is the
only reason I choose blurb 2 plus it is also preassumable that a concert that
take place at such a big extent , facilities like this are made very convenient
for the fans who are attending it.

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

Great customer service is always customer
oriented, it's all about providing an experience to a customer by helping then,
not making them feel that they are being waiting or hold whereas good is just
about providing then with the resolution stepping aside a couple of facts as in
the time it takes, complexity of the problem and how well it is handled by the
executive. In great customer service all the factors such as time,resolution,
satisfaction, guidance plus the assurance of help is taken into consideration
all together with the same intend.

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