Subject: Fwd: LSM Joining Case Test - Alex Micky
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Thu, 6 Aug 2020 09:39:24 +0000

Reject
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Begin forwarded message:

From: Alex Micky <[email-masked]>
Date: 6 August 2020 at 14:10:07 GMT+5:30
To: Saurabh Dadu <[email-masked]>, Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Subject: Re:  LSM Joining Case Test - Alex Micky

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Alex Micky
E-mail  [email-masked]
Phone Number    (91) 7053501838
Which blurb would you select?   Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    As i read the all 5 blurbs. In my opinion blurb 1 is best answer for customer query. Because in blurb 1 we are delivering service to the customer as her need and comfort.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good and great are sound like same word, but the mean is slightly different with each other.
Good customer service can make a customer happy, but great customer service can make customer happy and satisfied by the service and make the customer loyal to the brand forever.

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