Subject: Tech Support Candidate - Rohit Sinha
From: Rohit Sinha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 1 Aug 2020 06:10:13 -0400

Tech Support
Test

Name

Rohit
Sinha

E-mail

[email-masked]

Phone Number

(91) 8887837198

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Sector 70 noida

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

I energiser

Executive

28 april

24700

Previous
Employer 2

First serve it solution

Sme

30 August 2019

16000

You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First I
check my Internet connection then Many basic problems can be solved simply by
restarting your device. This clears caches, and forces the device to re-load the
program or web page you may be having issue with, rather than use something that
may be partially wrong. Before you restart or shut down your device, make sure
to save all necessary work to prevent data loss. then we have to click Windows
Select the Start menu, then select Power. Select Restart.

What
according to you is the difference between good and great customer service.
(Explain in 4 - 6 sentences)

In good customer you are
probably only barely keeping your customers satisfied .while in great customer,
you are not only keeping them satisfied – you are also keeping them
loyal.

What according to you makes you a good candidate for
customer service or technical support job?

The most
important thing i.e always focus on your goal and target . Dedicated towards you
job and duty