Subject: Re: LSM Joining Case Test - Ruchika Sabharwal
From: Ruchika Sabharwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 27 Jul 2020 03:58:12 -0400

| | LSM Joining Case Test

Name | Ruchika Sabharwal
E-mail | [email-masked]
Phone Number | (91) 9999510181
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | This blurb have professional approach towards the customer also, have the essential requirement for communication e.g. power words, acknowledgement and assurance
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Customer contact to resolve their issues at customer service if we have to resolve them as per the customer satisfaction will make our services good however, doing something out of box for the customer which others not able to resolve will make services great

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