Subject: Fwd: LSM Joining Case Test - Mohini Rana
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Sat, 25 Jul 2020 07:04:16 -0700 (MST)

Hi Ma'am, 

This girl is fresher, but seems smart. 
She is expecting salary between 15-20k 
Ready to do work form office. 
Please check her test for Customer Service. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 25 Jul, 2020, at 14:43, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	Mohini Rana 
E-mail 	[email-masked] 
Phone Number 	(110032) 8826663439 
Which blurb would you select? 	Blurb 4 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	As we are customer service soo this is my duty to deliver their e tickets on time as customer told could you send me in my hotel soo we have verify that in which hotel he will be stay soo we have to verify their hotel adress and it is my duty to taking out correct information from the customer as customer told soo blurb 4 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Good customer service is we are just complete their queries and great customer is just make sure to somebody feel comfortable and solve their quries with very calm behaviour and friendly with the customer 	

	
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