Subject: Fwd: LSM Joining Case Test - Rohit pandey
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 23 Jul 2020 23:32:03 -0700 (MST)

Hi Ma'am, 

His English is good. 
His last salary was 31000/- 
Ready to negotiate till 25000/- 
Can join immediately. 
Can do work from the office. 
Please check the test for CCE. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 24 Jul, 2020, at 11:51, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	Rohit pandey 
E-mail 	[email-masked] 
Phone Number 	(91) 9667980549 
Which blurb would you select? 	Blurb 4 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	The reason behind selecting blurb 4 is The customer gets the option to change the address through the mail as the ticket is not yet received by the customer. E-ticket can also be shared on the registered email address which is xxxxxx@.com. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	
Good customer service is something not beyond customers imaginations. Customer gets his kind of service which is expected from an organization, but customer had something more in his/ her mind in terms of getting services. 
While great customer service is something going beyond customer imaginations.Going an extra mile and getting that "WOW " factor inside the customer. 

	
	
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