Subject: Fwd: LSM Joining Case Test - Hisham khan
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 22 Jul 2020 07:54:01 -0700 (MST)

Hi Ma'am, 

His English was good. 
He is currently in Rampur, but can immediately relocate once will get the offer letter. 
His last salary was 25000/- 
Expecting same. 
Can join immediately. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 22 Jul, 2020, at 17:12, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	Hisham khan 
E-mail 	[email-masked] 
Phone Number 	(0595) 09582243216 
Which blurb would you select? 	Blurb 2 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	I have selected blurb 2 because this seems the information provided by the helper is in a good way not detailed one perfect and easy to understand by customer,Asked all the necessary details about exact address and location and last but not the least 'Phone number should be on.In additional sentences i would like to add more few words like Making customer satisfaction in a way that they don't panic about their ordered item and to be make sure to be delivered on time, proactively working and target oriented. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	1. Good customer service is like whenever customer asks for any query and it will resolved without any issue ia called good customer service. 
2. Great customer service means that putting a smile on costumer and always keeps in mind to work very actively in a proficient way and always say a complement. 
3. So there is not so much huge difference between good and great it's all about yourself how you will able to quickly solve the queries without any facing problems 
4. Always Greet the customers first that lead a great impact on customer. 	

	
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