Subject: Fwd: LSM Joining Case Test - C Dhruv
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 22 Jul 2020 07:42:41 -0700 (MST)

Hi Ma'am, 

This candidate was also good in spoken. 
He is having some technical experience too. 
His last salary was 24700/- 
Expecting 20% hike. 
Can join immediately. 
Can work from the office. 

Please check the test for CCE or Tech Support. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 22 Jul, 2020, at 14:57, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	C Dhruv 
E-mail 	[email-masked] 
Phone Number 	(91) 8447791323 
Which blurb would you select? 	Blurb 4 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	Blurb 4, Is correct mail as it is providing the correction information required by the customer as he asks for ticket to be deliverd at his hotel and in that particular mail hotel address and other information related to hotel are mentioned and informed him to wait for the seller to deliver the ticket. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Good customer service and great customer both are similar, we need to provide the best solution or service to their problem in one call or mail by giving showing them that how important customer is for us. Always show positive attitude to customer by giving them pleasantry, empathy, sympathy and giving assurance that we are here to solve your problems. 	

	
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