Subject: Trainer Candidate - Rohit Batra
From: Rohit Batra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 22 Jul 2020 05:09:09 -0400

Tech Support
Test

Name

Rohit
Batra

E-mail

[email-masked]

Phone Number

(+91) 8053561868

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Delhi

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Hotelogix

Senior Executive

1st April 2020

36000

Previous Employer 1

Previous
Employer 2

If Selected, how much time do you need
to join?

Immediate

Please briefly
describe your work experience specifically in training?

Around 5
years experience

Have you worked as a trainer in a Call
Center/Customer Service/BPO Environment?

Yes

Please tell us below in 300 - 500
words about the most difficult situation you faced either while training or
managing a team.

Every situation is challenging

What
according to you is the difference between good and great customer service.
(Explain in 4 - 6 sentences)

In good service , one's goal is
to make the customer happy

In second one, one's goal is to have the complete account management of the
client also to retain them by having the good relationship with
clients

What according to you makes you a good candidate
for this position?

Desired skills and experience

On a
scale of 1 - 5 please rate your fluency in spoken English

5