Subject: Fwd: LSM Joining Case Test - Saurabh Pant
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Wed, 22 Jul 2020 08:58:59 +0000

Not great but still speak with him and let me know please

Sent from my iPhone

Begin forwarded message:

From: Saurabh Pant <[email-masked]>
Date: 22 July 2020 at 13:50:38 GMT+5:30
To: Saurabh Dadu <[email-masked]>, Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Subject: Re:  LSM Joining Case Test - Saurabh Pant

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Saurabh Pant
E-mail  [email-masked]
Phone Number    (91) 8707635346
Which blurb would you select?   Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    I will choose the Blurb 1 because the way customer has been assured about the delivery time frame and the service was great and also the delivery address was also confirmed from the customer. That is very important to double check so that the customer will receive the tickets in the right hotel and will not cause any further delay.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   The difference between the good and great customer service is that we are not only keeping our customers satisfied with our efficient services and responding the queries on time but also keeping our customers loyal.

For eg: great customer service will be going to the "extra mile" in the way we are treating our customers and doing something out of the box that will make our customers happy with our service

You can edit this submission<https://www.jotform.com/edit/4712152330785313257?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=edit_submissions&utm_campaign=notification_email_footer_submission_links&email_type=notification> and view all your submissions<https://www.jotform.com/submissions/71642161625452?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=view_all_submissions&utm_campaign=notification_email_footer_submission_links> easily.