Subject: Re: LSM Joining Case Test - Simran Bhutani
From: Simran Bhutani <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Jul 2020 17:29:49 -0400

| | LSM Joining Case Test

Name | Simran Bhutani
E-mail | [email-masked]
Phone Number | (+91) 8860694809
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | As the customer has asked for his query to us. So we should provide him a detail solution regarding his queries.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The difference between a good and great customer services is basically a good customer service is providing only the information to customer but where if we talk about the great customer services it means that we should give him proper detailed answer with a step by step process and also should tackle his all the doubts politely.

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