Subject: Fw: Trainer Candidate - Ajmal A Salam
From: Saurabh Dadu <[email-masked]>
To: Deeksha Dadu <[email-masked]>, Harpreet Livesalesman <[email-masked]>
Date: Mon, 20 Jul 2020 07:18:55 +0000

Sounds over confident - but speak to him.

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Ajmal A Salam <[email-masked]>
Sent: 20 July 2020 12:41 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>
Subject: Trainer Candidate - Ajmal A Salam

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Ajmal A Salam
E-mail  [email-masked]
Phone Number    (+91) 8943733717
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Kerala
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Atheos Educational Initiatives  Senior Trainer cum HR administrator     -       28,000
Previous Employer 1     Focus Academy for Career Enhancement    Senior Trainer  30/03/2017      25,000
Previous Employer 2     KGSL BPO        Trainer 02/11/2015      20,000
If Selected, how much time do you need to join? 1 week
Please briefly describe your work experience specifically in training?  i have travelled across South india providing training in various institutions and companies.
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team.  The most difficult situation i faced was when i was working as a Senior Engagement Manager  at K Ramakrishnan College of Technology, Samayapuram. On this assignment i had to manage 30 trainers who were from all across India, which was a great challenge as each one of them had different cultural and working experience. However, me and my team found common grounds and successfully completed the assignment. It is memorable experience in my career.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   A good customer service provide what the customer wants, A great customer service provide what the customer needs.
What according to you makes you a good candidate for this position?     I have developed wide range of skills from my experience in training field. These skills make me the BEST at what i do and what i do is training.
On a scale of 1 - 5 please rate your fluency in spoken English  5