Subject: Trainer Candidate - Kamaldeep Kaur Bhatia
From: Kamaldeep Kaur Bhatia <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 20 Jul 2020 03:17:51 -0400

| | Tech Support Test

Name | Kamaldeep Kaur Bhatia
E-mail | [email-masked]
Phone Number | (91) 8588856501
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Hometwon

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Chhatwal Tours | Team Leader | Na | 43000
Previous Employer 1 | Mann Travel | team leader | 26 oct 2019 | 48000
Previous Employer 2 | Ienergizer | Sr.qa | 1st jan 2019 | 41000

If Selected, how much time do you need to join? | 1 week
Please briefly describe your work experience specifically in training? | training team on selling skills and communication skills
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

good- solving problem on first call
great- solving problem in first call,empathy and asking for further assistance

What according to you makes you a good candidate for this position? | zeal to work with new challenges,love wd work
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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