Subject: Re: LSM Joining Case Test - nikhil kaul
From: nikhil kaul <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 18 Jul 2020 06:46:05 -0400

| | LSM Joining Case Test

Name | nikhil kaul
E-mail | [email-masked]
Phone Number | (+91) 9811340980
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | reason for choosing this blurb is because of no omissions. Also, there is a minor mistake of adding an extra comma before at

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

A good customer is just doing your job and meeting your customer's expectations while Great is loving your job and exceeding your customer's expectations.

Also, good customer service means just resolving customer concern but when it comes to great customer service means making sure about customer satisfaction and customer should not face the same problem again.

Good customer service is how you greet and treat the customer in a nice and proper way where the customer is happy being served. But great customer service skill is meeting the demands and reaching beyond the customer's expectation's

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