Subject: Fwd: LSM Joining Case Test - Aarti Sidhu
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Sat, 18 Jul 2020 03:33:03 -0700 (MST)

Hi Ma'am, 

Her last salary was 30000/- 
The expectation is nothing, Ready to negotiate. 
Notice Period-15 days. 

Please checkk her test and attached CV for Process Trainer. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 18 Jul, 2020, at 15:53, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	Aarti Sidhu 
E-mail 	[email-masked] 
Phone Number 	(+91) 9910971673 
Which blurb would you select? 	Blurb 4 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	Blurb 4 

Reason - It defines the need of the customer well. 

Amendments - Warm welcome, assuring statement and an extended support at the end. 

Statements - Thank you for contacting us ( name of the company) 

Assuring statement - we will try our best to resolve your query and provide you the service that you are looking for. 

Extended support - If you still have questions related to your current query or anything in future, you can mail it to us @ ( further contact details). 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Good customer service - could be just resolving the query of the customer. 

Great customer service - Is not just resolving the query of the customer but also adding a pinch of human feel in it, to make the customer feel valuable. 	

	
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