Subject: Re: LSM Joining Case Test - Riya Bhattacherjee
From: Riya Bhattacherjee <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 18 Jul 2020 05:45:18 -0400

| | LSM Joining Case Test

Name | Riya Bhattacherjee
E-mail | [email-masked]
Phone Number | (0120) 7669948923
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | The NO. 2 blurb answers the customers query appropriately. The assistant gives complete information to the customer to add travel details in case of travelling for the event and also informs the modus operandi of organizers for tickets issuing.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service explains the standards of the company, but great customer service explains the brand's standards. A good customer service received is momentarily but great customer service is for a lifetime.

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