Subject: Re: LSM Joining Case Test - Nikhil kaul Nikhil
From: Nikhil kaul Nikhil <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 18 Jul 2020 03:06:37 -0400

| | LSM Joining Case Test

Name | Nikhil kaul Nikhil
E-mail | [email-masked]
Phone Number | (+91) 9811340980
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Nil

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

As per me :
Good customer is just doing your job and meeting your customers expectations while Great is loving your job and exceeding your customers expectations.

Also a good customer service means just resolving customer concern but when it comes to great customer service means making sure about customer satisfaction and customer should not face same problem again.

Good customer service is how you greet and treat the customer in a nice and proper way where the customer is  happy being served. But great customer service skill is meeting the demands and reaching  beyond the customer's expectation.

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