Subject: Fwd: LSM Joining Case Test - Sabiya Syed
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 16 Jul 2020 22:46:02 -0700 (MST)

Hi Ma'am, 

Please check this test for CCE. 
Her last salary was 30k 
But she is ready to negotiate as per the family requirement. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 16 Jul, 2020, at 18:10, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	Sabiya Syed 
E-mail 	[email-masked] 
Phone Number 	(201017) 7217625179 
Which blurb would you select? 	Blurb 4 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	in the ist Blurb 4 customer care Representative explain about address and Delivery status on time . So that customer understand the process that we are working and their Tickets is on way to Reach them on time. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Good customer service is Something where you resolve the customer problem for one time,Great customer service is something where your customer trust you and will be their with our services for long time Quality and Good behaviour matters for businesses And long term goal for customers and customers service 	

	
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