Subject: Re: LSM Joining Case Test - Amit Chaudhary
From: Amit Chaudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 16 Jul 2020 06:38:55 -0400

| | LSM Joining Case Test

Name | Amit Chaudhary
E-mail | [email-masked]
Phone Number | (91) 8448173662
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | As the customer requested to deliver the tickets to the hotel as they are traveling to the event hence requested to update the address and inform to notify the hotel that a delivery is expected.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer service is just providing the solution to the consumer however the great customer service means to get out of the box while assisting customer and making sure that the customer is fully satisfied and will stay with the company/brand for  longer time. Customer retention along with a solution is great customer service.

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