Subject: Re: LSM Joining Case Test - Harmeet Singh
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Thu, 16 Jul 2020 06:03:02 +0000

No

Sent from my iPhone

On 16 Jul 2020, at 11:22, HR Livesalesman <[email-masked]> wrote:

Hi Ma'am,

Please check the test for Mumzworld.

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On 10 Jul, 2020, at 14:52, Ambika Mehta <[email-masked]> wrote:

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Harmeet Singh
E-mail  [email-masked]
Phone Number    (+91) 9319470090
Which blurb would you select?   Blurb 5
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    These are the details for the tickets which are given below but if you get any issue regarding this please do not hesitate to contact the undersigned person.
Thanks
Harry
Senior customer service manager
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good Customer Service Is Something Not Beyond Customers Imaginations. Customer Gets His Kind Of Service Which Is Expected From An Organisation, But Customer Had Something More In His / Her Mind In Terms Of Getting Service. Good service is something Which displays An Normal Act Of World.

While Great Customer Service Is Something Going Beyond Customers Imaginations. Going An Extra Mile And Getting That “ Wow “ Factor Inside The Customer. It's An Act which Makes An customer Amaze.

You can edit this submission<https://www.jotform.com/edit/4701821278234565935?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=edit_submissions&utm_campaign=notification_email_footer_submission_links&email_type=notification> and view all your submissions<https://www.jotform.com/submissions/71642161625452?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=view_all_submissions&utm_campaign=notification_email_footer_submission_links> easily.