Subject: French Language Test - Bhushan Bissonauth
From: Bhushan Bissonauth <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 15 Jul 2020 05:48:00 -0400

| | Foreign Language Screening Test

Name | Bhushan Bissonauth    /  (91) 9900720289    / [email-masked]
Whats your first language | French
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | I would firstly apologize for the inconvenience caused. I would then tell him that there was a mistake while taking on his address, acknowledge that it is on my side, and ask him if he still would like the pizza delivered. If yes, I would work out the delivery on priority with the delivery person to have the pizza, warmed up if necessary, delivered to the customer. I would pass new deliveries on to available delivery persons to prevent delays.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I have been working for European clients since 2012 in executing their digital marketing needs. A typical day would involve briefing the team about the clients' latest needs, feeding in the social media auto-scheduler with posts ahead of time, holding online meetings with current and prospective clients, and reclusing myself in a corner of the office to write articles and blog releases.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

Il n'y a pas de service client qui soit bon ou moins bon; soit c'est excellent soit c'est dérisoire.
Je ne m'attends pas à ce qu'on me flatte ou qu'on essaie de m'ammadouer.
Si j'ai un souci, qu'on le résout dès que je le signale, avec le sourire!

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

Voici cinq raisons, selon moi, qui font de moi la personne idéale à m'occuper du service client:
1. Je suis patient;
2. J'ai de l'empathie;
3. J'écoute avec attention;
4. J'aime aider les autres naturellement;
5. Je souhaite le meilleur des autres.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

Vrindavan m'a enlevé mon coeur!
C'est un endroit merveilleux. Dès que le train arriva à la périphérie du village, j'ai resenti ce bonheur transcendentale au fond de moi. Cela semble fou, mais c'est mon expérience, et je ne m'y attendais pas.
Le village en lui-même n'a rien d'extra-ordinnaire à vue d'oeil, mais ce bien-être qui vous l'âme, était

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