Subject: Re: LSM Joining Case Test - Kuldeep Pandey
From: Kuldeep Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Jul 2020 07:13:15 -0400

| | LSM Joining Case Test

Name | Kuldeep Pandey
E-mail | [email-masked]
Phone Number | (91) 9711640252
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

For me, The Blurb 4 is quite accurate answer as customer is willing to have event ticket at the hotel he will be staying.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

In my opinion, There is only one boss. The customer. And he can fire the chairman as well by spending his money somewhere else.

Good customer service can make the customer  satisfy but a great customer service can make a customer loyal.

A customer will always spend his money in a company which is loyal to him in terms of product, Convenient and Great customer service.
For example, whenever is wish to order something i always prefer Amazon instead of Flipkart because the products and customer service is receive from of Amazon, i never found the same with Flipkart. I always had a great customer service experience that makes me a loyal customer for Amazon.

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