Subject: Re: LSM Joining Case Test - Aviral Mishra
From: Aviral Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 10 Jul 2020 06:48:59 -0400

LSM Joining Case
Test

Name

Aviral
Mishra

E-mail

[email-masked]

Phone Number

(91) 7678108462

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

I would
select this Blurb because this blurb is customer-centric it clearly analyses the
customer details it cares for the customer and it also educates the customer as
it also provides self-care option in my opinion blurb four will be
best

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is that which focuses on just
satisfaction customer satisfaction while great customer service is more than
mere customer satisfaction it includes providing loyalty benefits offers
discounts.  Great customer service asks for customer feedback.

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