Subject: Re: LSM Joining Case Test - Ashish Kumae
From: Urvika Chaudhary <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Thu, 9 Jul 2020 19:49:24 +0530

It's a yes for this agent. Please share the mmz world test.

On Thu, 9 Jul 2020, 19:20 HR Livesalesman, <[email-masked]> wrote:

> Please check
>
>
> Regards,
> Harpreet Jaswal
> Cherry E Commerce Services Pvt. Ltd.
> Noida, India
> +911204332621 Ex.12
> +917042335393
>
> ----- On 9 Jul, 2020, at 14:41, Ambika Mehta <[email-masked]> wrote:
>
>
>   *LSM Joining Case Test*
>
> Name Ashish Kumae
> E-mail [email-masked]
> Phone Number (+91) 9756769913
> Which blurb would you select? Blurb 4
> Please advise why you would select this blurb and if you would add any
> information tothe blurb selected. If you would amend the blurb, please
> write the additionalsentences. The Blurb 4 will be the correct resolution
> regarding the concern of the customer because customer needs the option to
> add a specific delivery address which he wants to add the hotel address. In
> this Blurb we are providing the way to add the address and also we are
> assisting the customer to arrange a person for sign the delivery so that
> the delivery will be on safe hand and he will get the tickets on time when
> he will reach the hotel.
> What according to you is the difference between good and great customer
> service. (Explain in 4 - 6 sentences) Good customer service is like
> providing the resolution to the customer regarding any concern but in great
> customer service we provide the a surety to the customer and plan the
> resolution as the customer will remember the quality of the service and
> will come forward to take another service in future.
>
>
>
> You can edit this submission
> <https://www.jotform.com/edit/4700951184012360063?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=edit_submissions&utm_campaign=notification_email_footer_submission_links&email_type=notification>
> and view all your submissions
> <https://www.jotform.com/submissions/71642161625452?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=view_all_submissions&utm_campaign=notification_email_footer_submission_links>
> easily.
>
>
>