Subject: Fwd: LSM Joining Case Test - MUKESH KUMAR SAH
From: HR Livesalesman <[email-masked]>
To: urvika chaudhary <[email-masked]>
Date: Thu, 9 Jul 2020 07:04:58 -0700 (MST)

Hi Urvika, 

Please check this too. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 9 Jul, 2020, at 19:19, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	MUKESH KUMAR SAH 
E-mail 	[email-masked] 
Phone Number 	(91) 9836987009 
Which blurb would you select? 	Blurb 4 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	I belive everthing is fine 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Good Customer Service Is Something Not Beyond Customers Imaginations. Customer Gets His Kind Of Service Which Is Expected From An Organisation, But Customer Had Something More In His / Her Mind In Terms Of Getting Service. Good service is something Which displays An Normal Act Of Worl. 

While Great Customer Service Is Something Going Beyond Customers Imaginations. Going An Extra Mile And Getting That “ Wow “ Factor Inside The Customer. It's An Act which Makes An customer Amaze 	

	
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