Subject: Fwd: LSM Joining Case Test - Sachin Phogat
From: HR Livesalesman <[email-masked]>
To: urvika chaudhary <[email-masked]>
Date: Thu, 9 Jul 2020 06:48:24 -0700 (MST)

Hi Urvika, 

Please check the test if it is good, I will proceed with Mumzworld test. then Interview. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 9 Jul, 2020, at 13:56, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	Sachin Phogat 
E-mail 	[email-masked] 
Phone Number 	(+91) 8368167067 
Which blurb would you select? 	Blurb 2 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	It will save the hassle for the customer as the customer can receive the ticket at the travelling address as well. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Conceptually, the main difference between providing “good” customer service and delivering “great” customer service is that, in the former, you are probably only barely keeping your customers satisfied; while in the latter, you are not only keeping them satisfied but also keeping them loyal. 	

	
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