Subject: Re: LSM Joining Case Test - Ishan Aggarwal Process Trainer
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>
Date: Wed, 8 Jul 2020 13:52:12 +0000

Will talk to him

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Monday, 6 July 2020 at 8:42 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: LSM Joining Case Test - Ishan Aggarwal Process Trainer

Hi Ma'am,

Last Salary- 40000/-
Expected Salary- Near about same
Can join immediately.

Please check the test and attached CV.

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On 6 Jul, 2020, at 19:21, Ambika Mehta <[email-masked]<mailto:[email-masked]>> wrote:

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Ishan Aggarwal
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9910320075
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    This blurb talks about specific requirements of customer's query. As he wanted the tickets to be sent to a hotel address of information has been shared about changing address. This blurb should  also include general timeline for the tickets to be delivered to customer.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good customer service is just catering to needs of customers and great customer service would be when when customers are delighted with unsaid needs being taken care. Great customer service requires customization for each customer where in good customer service can be generic for all.

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