Subject: Tech Support Candidate - Vijay Mishra
From: Vijay Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 8 Jul 2020 02:26:35 -0400

| | Tech Support Test

Name | Vijay Mishra
E-mail | [email-masked]
Phone Number | (05735) 8755231202
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Greater noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Samkwang | Telecaller | | 20 k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.I will check network connection .
2.I will check the error message.
3.Try to solve the problem mention in message.
4.Try another browser if error won't fix.

What according to you is difference between Bluetooth and Wifi?

Bluetooth has low bandwidth.
Wifi has high bandwidth.
Bluetooth low power consumption.
Wifi has high power consumption.
Bluetooth is less secure than wifi.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good means solution and great means solution with satisfaction.
What according to you makes you a good candidate for customer service or technical support job? | Communication and technical skills with soft voice.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |