Subject: Tech Support Candidate - Varun VarunDas
From: Varun VarunDas <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 2 Jul 2020 21:00:35 -0400

| | Tech Support Test

Name | Varun VarunDas
E-mail | [email-masked]
Phone Number | (91) 7017948044
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Noida sector 2

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

The connection was interrupted
The connection was reset
The connection has timed out

What according to you is difference between Bluetooth and Wifi?

WiFi is a wireless technology that is primarily used to connect your devices to the internet.
Bluetooth is used to transfer data between your electronic devices over short Distance

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is to attend a customer in a good manner
Great customer service is to attend a customer in a great manner and a customer is happy with ur service.

What according to you makes you a good candidate for customer service or technical support job?

Give a best customer service to the customer.
To talk a customer with a polite and soft spoken language and to clear a every doubt of the customer.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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