Subject: Fwd: Tech Support Candidate - abhiney sharma
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Mon, 29 Jun 2020 05:51:46 +0000

Not for tech but ok for English

Sent from my iPhone

Begin forwarded message:

From: abhiney sharma <[email-masked]>
Date: 24 June 2020 at 18:28:16 GMT+5:30
To: Saurabh Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>
Subject: Tech Support Candidate - abhiney sharma
Reply-To: [email-masked]

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    abhiney sharma
E-mail  [email-masked]
Phone Number    (+91) 8588971795
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      New delhi
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1     NA      NA      NA      NA
Previous Employer 2     NA      NA      MA      NA
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1.Check the web address in the address bar
2.Make sure the Internet working properly.
What according to you is difference between Bluetooth and Wifi? Bluetooth is used for short range devices for sharing information whereas WiFi is used to provide high speed Internet access.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Customer service will be good if they just focus to solve the problem but for customer service to be great, they have to focus not only on the solution but also the reason that why the problem has raised from the begining so they can satisfy the customer without having any doubt
What according to you makes you a good candidate for customer service or technical support job? I am a good learner and I make sure that I will do my best to provide excellent service to the the company after getting thorough knowledge about the work that I have given, if I get this opprtunity
On a scale of 1 - 5 please rate your fluency in spoken English  3