Subject: Tech Support Candidate - Supriya Singh
From: Supriya Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 26 Jun 2020 05:18:39 -0400

| | Tech Support Test

Name | Supriya Singh
E-mail | [email-masked]
Phone Number | (99717) 19108
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | GREATER NOIDA

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly I will refresh the page for one or two time..
If still problem is there then I ll check my internet connection..

What according to you is difference between Bluetooth and Wifi? | Bluetooth is a one way transmission support for data ..where as wifi is a internet facility provider for a specific region..
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good service means to serve the client only by fullfilling the demand..but a great service means to serve the client with a good attitude and sweet gesture.
What according to you makes you a good candidate for customer service or technical support job? | I think I ll be great at making them my permanent client.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |