Subject: Tech Support Candidate - Hans raj Hans
From: Hans raj Hans <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 25 Jun 2020 08:09:03 -0400

| | Tech Support Test

Name | Hans raj Hans
E-mail | [email-masked]
Phone Number | (91) 7006174944
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | nlb | csa | 21 may | 22400
Previous Employer 1 | axis bank | RM | 1st jan. | 20400
Previous Employer 2 | zomato | csa | 25 aug. | 21500

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | We can try to refresh the page first, and if still we are facing the issue. we can restart the system.
What according to you is difference between Bluetooth and Wifi? | Bluetooth is used to share data from one device to another, where as wifi provide high speed internet
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good service means you are providing correct resolution to the customers but great service means you are going out of the box to help him by showing your concern to the customer
What according to you makes you a good candidate for customer service or technical support job? | As i have a good experience of working in customer service role.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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