Subject: Fwd: Tech Support Candidate - Rajnish Sharma
From: HR Livesalesman <[email-masked]>
To: Urvika Chaudhary <[email-masked]>
Date: Wed, 24 Jun 2020 03:24:01 -0700 (MST)

Hi Urvika, 

Please check this test for English Customer Support for Mumzworld. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	

	
	
			Tech Support Test 
		Name 	Rajnish Sharma 
E-mail 	[email-masked] 
Phone Number 	(+91) 8076622933 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
Where do you currently live (area) 	Fridabad 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 			
Previous Employer 1 	NA 			
Previous Employer 2 	NA 			
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	I will try refreshing the page. If the error still continues I will try rebooting my device. 
What according to you is difference between Bluetooth and Wifi? 	I don't know much but i know that bluetooth is slow network and wifi is a comparable fast network. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Good customer service means only just replying to the customer's asked questions whereas great customer service deals with not only the queries which cusomer asks but also telling him/her about all other things related to it. 
What according to you makes you a good candidate for customer service or technical support job? 	I am really very hardworking and dedicated towarda the job assigned to me. I am also a sportsperson which would also help me in carrying out my work efficiently and smoothly. 
On a scale of 1 - 5 please rate your fluency in spoken English 	4