Subject: Tech Support Candidate - Ujjwal gautam dubey Ujjwal
From: Ujjwal gautam dubey Ujjwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 24 Jun 2020 00:44:53 -0400

Tech Support
Test

Name

Ujjwal
gautam dubey Ujjwal

E-mail

[email-masked]

Phone Number

(91) 8770336970

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Bhopal

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

GA Digital

Technical support

Today

17000

Previous
Employer 1

Previous Employer 2

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

First i check internet connection if connection is
good then i will move to check the browser that is used to open a
website.

What according to you is difference between Bluetooth
and Wifi?

Bluetooth is actually accustomed connected short
range device for sharing information whereas wifi is used for providing high
speed web access or internet.

What according to you is the difference
between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service make satisfies the customer but great
customer service make the customer to satisfied and loyal.

What
according to you makes you a good candidate for customer service or technical
support job?

Because i have 1 year experience in this field
and I catch the problem immediately and solve it.

On a scale of 1 - 5
please rate your fluency in spoken English

3