Subject: Tech Support Candidate - Rafi Ada
From: Rafi Ada <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 23 Jun 2020 10:40:30 -0400

| | Tech Support Test

Name | Rafi Ada
E-mail | [email-masked]
Phone Number | (91) 7042448699
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Ghaziabad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Radisson Blu | Front office Associate | | 15000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will refresh my page. And will start again to repose the page
What according to you is difference between Bluetooth and Wifi? | Bluetooth is a device where we can directly connect to other device and can send the needful. Though WiFi is connection where we can browse as well communicate to others with higher speed.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | According to me good service means to only contact the customer to help them out also great customer service means to give them great service with remarkable experience.
What according to you makes you a good candidate for customer service or technical support job? | As I am empathetic person also love to serve others and a good listener.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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