Subject: Tech Support Candidate - Abdur rehman Abdur
From: Abdur rehman Abdur <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 23 Jun 2020 04:43:22 -0400

| | Tech Support Test

Name | Abdur rehman Abdur
E-mail | [email-masked]
Phone Number | (91) 7376196225
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Gorakhpur

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tahira institute of medical sciences | Administrator | | 20000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will refresh the page again if the problem doesnt solve then also i will check the wifi connection.
What according to you is difference between Bluetooth and Wifi? | Bluetooth is help to transfer the files from one device to another whereas wifi is the medium to connect the gadget for an internet connection.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service may end upto satisfying ur customer maybe leads to the customer satisfaction where great customer service make end up to taking the proper take care of your customers, be in touch with them, loyal with them and keeps on properly interacting to them from time to time.
What according to you makes you a good candidate for customer service or technical support job? | M extrovert first of all and can communicate to people easily........ My passion is to deliver an uncompromising service to my clients while sticking to the companies policy.. Moreover i have good communication and listening skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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