Subject: Tech Support Candidate - Nikita Tiwari
From: Nikita Tiwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 23 Jun 2020 03:56:10 -0400

Tech Support
Test

Name

Nikita
Tiwari

E-mail

[email-masked]

Phone Number

(226020) 9125964416

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

LUCKNOW

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Nexus legal associate

Executive

15000

Previous Employer 1

Capital retro industries

Hr
Executive

6 months

12000

Previous Employer 2

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

If websites can be accessed without issue in an
alternative browser, try clearing out the cache and cookies stored by Chrome or
any other browser which you are using  from the Settings page. Switching off
the "Predict network actions to improve page load performance" option under the
Privacy heading may also fix the problem.

What
according to you is difference between Bluetooth and Wifi?

Normally
the difference is that Bluetooth is primarily used to connect devices without
using cables, while Wi-Fi provides high-speed access to the
internet.

What according to you is the difference between good
and great customer service. (Explain in 4 - 6 sentences)

In good
customer service most probably you keep your customers satisfied with your work
whereas in great customer service you not anly keep them satisfied but you are
loyal with them and thoes customers become your regular customers.

What
according to you makes you a good candidate for customer service or technical
support job?

I'm very fluent and spontaneous.I don't get
hustle with the situations around me,capable of handling situation smoothly I'm
good at communicating with customers the interaction level is high in me so it
will automatically make me good candidate for this particular job.

On a
scale of 1 - 5 please rate your fluency in spoken English

5