Subject: Tech Support Candidate - Bipin kumar
From: Bipin kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 23 Jun 2020 02:27:35 -0400

| | Tech Support Test

Name | Bipin kumar
E-mail | [email-masked]
Phone Number | (+91) 7087744592
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Gaur city 2

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

There are many steps:-
such as
internet connection check;
reload the website;
check for  cache memory;
and many more

What according to you is difference between Bluetooth and Wifi? | Major difference between   them is the mode of connection, wifi is for large scale connection where as bluetooth is for small range connection  also wifi requires less power on the other hand bluetooth requires more power
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | difference between good and great customer service ii of its nature.  A good one will be of short service where as great one will provide future connection. good customer services focus on present environment where's future endeavours are results of  great services
What according to you makes you a good candidate for customer service or technical support job? | Having technical Knowledge  of current trends of IT support makes me a superb candidate as well as having knowledge of hardware , networks , database and  good communication skills is also the  right skills
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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