Subject: Tech Support Candidate - Imran Khan
From: Imran Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 23 Jun 2020 01:07:32 -0400

| | Tech Support Test

Name | Imran Khan
E-mail | [email-masked]
Phone Number | (91+) 9690439450
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Ghaziabad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | SRK Infotech | Ghaziabad | Feb 2020 | 17000
Previous Employer 1 | IMIT | Hapur | Dec 2020 | 14000
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

At the bottom right, select the time.
Select Settings Settings.
In the "Network" section, select the network you're using.
Select the network name again.
Select Proxy.
Change your proxy settings.

What according to you is difference between Bluetooth and Wifi? | Bluetooth is primarily used to connect devices without using cables, while Wi-Fi provides high-speed access to the internet. ... Bluetooth, therefore, acts much like a cord between the two devices by creating a secure, wireless personal area network in which these devices can communicate
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | customer service is that, in the former, you are probably only barely keeping your customers satisfied; while in the latter, you are not only keeping them satisfied – you are also keeping them loyal!
What according to you makes you a good candidate for customer service or technical support job? | Good customer service means having a thorough knowledge of your inventory, experience with your products, and being able to help customers make the best choices for them
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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