Subject: Tech Support Candidate - shubhiam Gulat
From: shubhiam Gulat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 23 Jun 2020 00:31:14 -0400

| | Tech Support Test

Name | shubhiam Gulat
E-mail | [email-masked]
Phone Number | (91) 8700034652
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Chandigarh

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Oberoi Hotels | IT Assistant(Network Engineer) | |
Previous Employer 1 | Nokia Networks solutions pvt ltd | AM-Engineer | |
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Open a new tab & check to see if you can load another website like google.com.
if you can open another site,skip down to The problem only happens with certain websites.
if you can't open another site, continue on to the next step.

2. Launch another browser,like internet explorer, and try to open the site you were having problems with.
If the site works in another browser,see THE Problem only happens in Firefox.
if the site doesn't work in another browser,check out The problem happens in all web browsers.

What according to you is difference between Bluetooth and Wifi? | Bluetooth and WIFI are both methods that provide wireless communication, but the difference between the two mainly stems from what they are designed to do and how they are used.The main difference is that Bluetooth is primarily used to connect devices without using cables, while WIFI provides high speed access to the internet.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | And while at first glance they may appear indistinguishable, there is, when one looks hard enough, a glaring difference: "Good" takes what it's given and makes something of it."Great" takes what it isn't given and makes something of it.
What according to you makes you a good candidate for customer service or technical support job? | Technical Support.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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