Subject: Tech Support Candidate - Nalneesh Singh Nalneesh Singh
From: Nalneesh Singh Nalneesh Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 22:30:08 -0400

| | Tech Support Test

Name | Nalneesh Singh Nalneesh Singh
E-mail | [email-masked]
Phone Number | (91) 7080348886
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Infinite computer solution | Desktop Support Engineer | N | 21,500
Previous Employer 1 | Apogee private ltd | Desktop support engineer | 11/12/2019 | 14,000
Previous Employer 2 | Swan advertisement pvt ltd | IT Exutive | 2018 | 14,000

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First we will check internet connection if it is okay then we will check speed of the internet if still not working then we will use nslookup to check problem.
What according to you is difference between Bluetooth and Wifi? | Blootooth and wifi is Little bit same but wifi is having more range .

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

If i think about good customer service it os very good and we have to provide better service to user and also satisfaction.
Great customer service is like we have to provide better service than market.

What according to you makes you a good candidate for customer service or technical support job? | We have always update our self because there are many changes are going on in IT trends need to follow that
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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