Subject: Tech Support Candidate - ROHIT SAHARE
From: ROHIT SAHARE <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 13:05:22 -0400

| | Tech Support Test

Name | ROHIT SAHARE
E-mail | [email-masked]
Phone Number | (+91) 6260176215
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | New Ashok Nagar

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Recruit Influx | Hr | May | 14
Previous Employer 1 | | | |
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Method :
1. refresh the page, and still i face the same issue I,ll check out my internet connection.
2. close the window, refresh the pc,
3. checkout my internet wires ,if it is working properly or not.

What according to you is difference between Bluetooth and Wifi?

Bluetooth: it has short radio range for just sharing the information (data).

Wifi: it has measured range for providing the high speed internet connection.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | difference is just that, to give or assist the great communication service skill to the company customer.

What according to you makes you a good candidate for customer service or technical support job?

1. energetic / refresh
2. communication skill in good way
3. know the basic technical knowledge.
4. ready to handle the customer at the time.

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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