Subject: Tech Support Candidate - Adarsh yadav
From: Adarsh yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 12:58:25 -0400

| | Tech Support Test

Name | Adarsh yadav
E-mail | [email-masked]
Phone Number | (+91) 8368186827
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | vasundhara, ghaziabad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | na | | |
Previous Employer 1 | na | | |
Previous Employer 2 | na | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Step 1 - i will that the internet is working correctly or not.
Step 2- i will check that the url is correct or not.
Step 3- if the url is correct and then also it shows error then i will clear cache and cookies.
Step 4- i will check that the browser is uodated to the latest verson or not.
Step 4 - i will reset the internet settings and restart the computer.

What according to you is difference between Bluetooth and Wifi?

The main difference between Bluetooth and Wifi is the purpose behind its designing. Bluetooth is essentially used to connect short-range devices for sharing data while Wifi provides high-speed internet access.
Difference Between Bluetooth and Wifi
August 16, 2017 5 Comments

Difference between Bluetooth and WifiBluetooth and Wifi provide wireless communication and uses radio signals for doing so. The main difference between Bluetooth and Wifi is the purpose behind its designing. Bluetooth is essentially used to connect short-range devices for sharing data while Wifi provides high-speed internet access.
Another difference between Bluetooth and Wifi is that limited number of devices have provision to connect with other devices in Bluetooth. On the other hand, Wifi provides access to more number of users.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service refers to customer service that meets the desired and expected standards or performance measures in a business While Execellent or superior customer service refers to customer service that exceptionally exceeds the desired and expecte standards or performance measures in a business.
What according to you makes you a good candidate for customer service or technical support job? | I have a talent for nurturing strong customer relationships and i have deep knowledge about the technical things. I keep myself updated with all the new technology so that makes me perfect candidate for customer service or technical support.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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