Subject: Tech Support Candidate - Tisha verma
From: Tisha verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 12:00:14 -0400

| | Tech Support Test

Name | Tisha verma
E-mail | [email-masked]
Phone Number | (91) 9125627489
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Allahabad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly i check my internet connection,and fix it uf there are any issue
What according to you is difference between Bluetooth and Wifi? | Bluetooth is used for transfering dada from one device to another wheras Wi-Fi is used for internet with other devices hotspot.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | When customer is satisfied then it is good customer service but when we give best service and solving his or her problem then we can say a great customer service.
What according to you makes you a good candidate for customer service or technical support job? | I love to interact with new people and having a good communication and technical skill. That makes me a good candidate
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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