Subject: Tech Support Candidate - Meenakshi -
From: Meenakshi - <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 11:44:01 -0400

| | Tech Support Test

Name | Meenakshi -
E-mail | [email-masked]
Phone Number | (0129) 9818211794
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Faridabad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | 1000bambootours.com | Travel agent | 18 mar, 20 | 28000
Previous Employer 1 | Holy Child public school | Accountant | 30 july, 19 | 19000
Previous Employer 2 | Indian petro chemical | Office incharge and accountant | 20 march, 14 | 18000

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Very ist i will check the internet connectivity, then I will notedown the error code and click at help menu and will try my best to troubleshoot.
What according to you is difference between Bluetooth and Wifi? | Bluetooth is a short range wireless connectivity process where we can share data from one device to another and to replace the cables connecting electronic devices. Wifi is a wireless technology which allows devices to interface with the internet.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service means problem resolving service and to assist customer whatever he/she needs and great customer service is to ist make your customer feel comfortable with you, aware your customer all about your offers accoeding to his/her needs and din't allow the customer leaving the store empty hands.
What according to you makes you a good candidate for customer service or technical support job? | I am the person who believe to exceed the customers needs and expectations.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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